Retail Operations Lead — Flexible Hours

REI; Saint George (UT); On-site; USD 29,000 - 36,000; Full time

Job summary

REI in Saint George, UT is seeking an Operations Supervisor to join the Store Management Team. You will open/close the store, supervise staff, and assist the Store Manager with operational tasks while delivering excellent customer service.

You will train and coach sales staff, coordinate restocking and visual standards, and help develop training plans. Flexible hours including some evenings/weekends are expected.

Qualifications

• 1-3 years of successful retail experience (Preferred).
• Demonstrated leadership skills with the ability to motivate, direct and coach teammates.
• Proven ability to understand a drive store profitability through employee engagement and customer experience
• Committed to providing excellent customer service.
• Self-accountability and excellent problem solving skills.

Responsibilities

• Trains and supports operations and sales staff.
• Provides daily direction, supervision and coaching to sales staff.
• Ensures store is ready for customers by communicating restocking needs and executing visual direction.
• Identifies training opportunities at the individual, department and store level, and partners with Store Manager to build training strategy and execute plan.
• Additional duties as assigned.

Skills

Retail experience

Leadership

Staff engagement

Customer service

Problem solving

Job description

REI in Saint George, UT is seeking an Operations Supervisor to join the Store Management Team. You will open/close the store, supervise staff, and assist the Store Manager with operational tasks while delivering excellent customer service.

You will train and coach sales staff, coordinate restocking and visual standards, and help develop training plans. Flexible hours including some evenings/weekends are expected.