Store Operations Lead - Fashion (Benefits Included)

rag & bone, Inc.; New York (NY); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Clothing Allowance

Generous Employee Discount

Paid Time Off

Medical, dental, vision and ancillary

401k

Paid Parental Leave

Job summary

rag & bone in New York seeks an Operations Supervisor to oversee store operations and support a seamless customer experience. You will lead inventory control, POS usage, and coordination with IT and management to ensure brand standards are met.

The role emphasizes teamwork, problem solving, and strong communication to drive performance and service quality in a fast-paced retail environment.

Qualifications

• 2-4 years of prior work experience in a retail stock, logistics, operations, or management position.
• Experience maintaining store operations to support a seamless customer experience.
• Ability to communicate with store staff and IT teams to troubleshoot issues.

Responsibilities

• Partner with the Operations Supervisor and Store Management to ensure positive brand representation.
• Supervise inventory and stock management.
• Maximize storage and capacity across product categories.
• Investigate and rectify inventory discrepancies.
• Lead shrink reduction and inventory accuracy at touchpoints.
• Coordinate store maintenance issues and IT system usage with teams.
• Support sales by aiding POS, repairs, dry-cleaning, and alterations processes.
• Provide training and guidance to staff and management.
• Meet store and metric goals and uphold brand policies.

Skills

Retail operations

Inventory management

Team leadership

Customer service

Problem solving

Tools

POS systems

Inventory software

Job description

rag & bone in New York seeks an Operations Supervisor to oversee store operations and support a seamless customer experience. You will lead inventory control, POS usage, and coordination with IT and management to ensure brand standards are met.

The role emphasizes teamwork, problem solving, and strong communication to drive performance and service quality in a fast-paced retail environment.