Luxury Retail Sales Supervisor: Elevate Client Experience

rag & bone, Inc.; Town of East Hampton (NY); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Clothing Allowance

Generous Employee Discount

Commission Eligible

Paid Time Off

Medical, dental, vision and ancillary

Wellness benefits

401k

Paid Parental Leave

Job summary

rag & bone is seeking a Sales Supervisor to lead daily sales and uphold service standards in our New York store. You will act as a bridge to management, coaching Sales Associates and ensuring a client-centric environment.

Responsibilities include driving store goals, growing clientele, and applying product knowledge to staff training while partnering with Visual Merchandising on floor sets. This full-time role offers competitive compensation and benefits.

Qualifications

• Minimum 2+ years in a client-centric, sales environment.
• Luxury or contemporary retail knowledge preferred.
• Be original, authentic and solution-oriented.

Responsibilities

• Display best-in-class customer service techniques and clienteling standards.
• Meet store and metric goals.
• Grow and manage clientele.
• Demonstrate product knowledge to staff.
• Encourage and recognize opportunities for team selling.
• Partner with Visual Merchandising on floor sets and projects.
• Open and close the store daily.
• Maintain knowledge of store policies and procedures.
• Process POS transactions accurately.
• Foster a positive, client-centric store atmosphere.

Skills

Customer service

Clienteling

Sales

Tools

POS system

Job description

rag & bone is seeking a Sales Supervisor to lead daily sales and uphold service standards in our New York store. You will act as a bridge to management, coaching Sales Associates and ensuring a client-centric environment.

Responsibilities include driving store goals, growing clientele, and applying product knowledge to staff training while partnering with Visual Merchandising on floor sets. This full-time role offers competitive compensation and benefits.