Store Operations Lead: Elevate Customer Experience

Dollar Tree Stores; Nashville (AR); On-site; USD 32,000 - 46,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores is seeking an Assistant Store Manager to help with store operations, customer service and team development. You will assist with day-to-day store activities, greet customers, and ensure merchandise is properly displayed and stocked to company standards.

Responsibilities include opening and closing procedures, payroll and scheduling support, loss prevention, and coaching Store Associates to deliver friendly, efficient service.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store beneficial.
• Ability to lift up to 55 lbs and frequent walking, standing, stooping, kneeling, climbing, pushing and pulling.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Communication

Customer service

Teamwork

Problem solving

Decision making

Written skills

Organizational skills

Education

High school diploma or equivalent

Tools

POS system

Payroll software

Inventory management

Job description

Dollar Tree Stores is seeking an Assistant Store Manager to help with store operations, customer service and team development. You will assist with day-to-day store activities, greet customers, and ensure merchandise is properly displayed and stocked to company standards.

Responsibilities include opening and closing procedures, payroll and scheduling support, loss prevention, and coaching Store Associates to deliver friendly, efficient service.