Store Operations Lead - Elevate Customer Experience

PMG Carolinas LLC; Fayetteville (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

PMG Carolinas LLC is seeking a store manager to oversee overall operations and ensure exceptional customer service. Responsibilities include directing staff, controlling inventory, and maintaining safety and security standards inside a convenience-store setting.

The role emphasizes cash controls, training new team members, and managing daily tasks with accuracy. Candidates should be reliable, possess strong communication skills, and be willing to work flexible hours.

Qualifications

• Must have high school diploma or GED or college degree.
• Experience in restaurant, retail, hospitality, or customer service.
• Excellent math, cash-handling, and computer skills.
• Reliable transportation and flexible schedule.

Responsibilities

• Greet customers and provide an exceptional experience.
• Operate cash register and handle cash procedures.
• Train, coach, and hold employees accountable.
• Execute daily store tasks with speed, accuracy, and efficiency.
• Maintain safety, security, and cleanliness standards.
• Oversee inventory rotation, stocking, and reports.
• Support management with additional tasks as needed.
• Supervise parking lot, pumps, lighting, and equipment maintenance.

Skills

Basic math

Cash handling

Computer skills

Customer-service experience

Schedule flexibility

Reliable transportation

Strong communication

Education

High school diploma or GED or college degree

Job description

PMG Carolinas LLC is seeking a store manager to oversee overall operations and ensure exceptional customer service. Responsibilities include directing staff, controlling inventory, and maintaining safety and security standards inside a convenience-store setting.

The role emphasizes cash controls, training new team members, and managing daily tasks with accuracy. Candidates should be reliable, possess strong communication skills, and be willing to work flexible hours.