Store Operations Lead - Customer Experience & Team Training

PMG Carolinas LLC; Rocky Point (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

PMG Carolinas LLC in Rocky Point, NC is seeking a dedicated Store Manager to lead daily operations, ensure exceptional customer service, and manage inventory and cash controls.

You will direct staff, train new team members, and uphold safety standards while maintaining cleanliness, stocking accuracy, and efficient store tasks. Experience in retail or hospitality and flexible scheduling are preferred.

Qualifications

• High school diploma or GED (or higher) is required.
• Basic math, cash-handling, and computer skills are essential.
• Previous restaurant, retail, hospitality, or customer-service experience is preferred.
• Reliable transportation is needed.
• Schedule flexibility is important.
• Strong customer service and communication skills are essential.

Responsibilities

• Greet customers and provide an exceptional experience on an ongoing basis.
• Operate cash register, according to PMG standards, including cash handling, record keeping, and paperwork.
• Train, coach, and hold employees accountable.
• Execute daily store tasks with speed, accuracy, and efficiency.
• Maintain safety and security standards; manage cash controls and banking deposits.
• Oversee inventory rotation, stocking, and cleanliness; supervise parking lot and general maintenance.

Skills

Cash handling

Customer service

Retail experience

Scheduling flexibility

Team leadership

Communication skills

Education

High school diploma or GED

Job description

PMG Carolinas LLC in Rocky Point, NC is seeking a dedicated Store Manager to lead daily operations, ensure exceptional customer service, and manage inventory and cash controls.

You will direct staff, train new team members, and uphold safety standards while maintaining cleanliness, stocking accuracy, and efficient store tasks. Experience in retail or hospitality and flexible scheduling are preferred.