Store Operations Lead — Customer Wow & Team Coach

Five Below; Linden (MI); On-site; USD 19,000 - 27,000; Full time

Job summary

Five Below in Linden, MI is seeking a Store Manager to lead daily operations and deliver WOW customer service. You will oversee crew, training, and merchandising while ensuring smooth opening and closing procedures.

The role requires at least 1 year in management, strong communication, multi-tasking, and resilience in a fast-paced retail environment. This hourly position offers a vibrant culture and growth opportunities.

Qualifications

• High school diploma or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Ensure crew delivers WOW customer service with fast, friendly checkout.
• Oversee daily store activities and maintain high guest service.
• Assist with receiving and stocking to keep merchandise available.
• Act as Manager on Duty, leading operations and staff.
• Own opening/closing duties including cash handling and security.
• Support onboarding and training of associates.
• Drive sales and control costs through merchandising and service.
• Collaborate with leadership on merchandising and recovery.
• Perform routine store maintenance and safety tasks.

Skills

Communication

Multitasking

Creative thinking

Education

High school diploma

College experience preferred

Job description

Five Below in Linden, MI is seeking a Store Manager to lead daily operations and deliver WOW customer service. You will oversee crew, training, and merchandising while ensuring smooth opening and closing procedures.

The role requires at least 1 year in management, strong communication, multi-tasking, and resilience in a fast-paced retail environment. This hourly position offers a vibrant culture and growth opportunities.