Store Operations Lead — Customer Service & Training

Fivestar; Greensburg (KS); On-site; USD 19,000 - 25,000; Full time

Job summary

FiveStar in Greensburg, KY is seeking a Shift Leader to partner with store management on daily operations, including customer service, food service, and marketing. You will help train customer service representatives and support store activities per company policy.

Responsibilities include merchandising, pricing, signage, and ensuring inventory control, equipment condition, safety, and communications across the team. Equal opportunity employer.

Qualifications

• Proven customer service能力 and strong communication skills.
• Team player with positive attitude and reliability.
• Basic computer literacy and ability to use standard software.
• Professional appearance and a strong work ethic.

Responsibilities

• Assist in Customer Service, Food Service, and marketing during assigned shift.
• Train and direct the customer service representatives as required by policy.
• Support inventory control, equipment care, and safety/robbery prevention guidelines.
• Merchandise evaluation, pricing, and promotional signage; educate store staff.

Skills

Customer service

Team player

Basic computer skills

Professional appearance

18+ years old

Job description

FiveStar in Greensburg, KY is seeking a Shift Leader to partner with store management on daily operations, including customer service, food service, and marketing. You will help train customer service representatives and support store activities per company policy.

Responsibilities include merchandising, pricing, signage, and ensuring inventory control, equipment condition, safety, and communications across the team. Equal opportunity employer.