Store Operations Lead - Customer Service & Team Growth

Break Time; Lebanon (MO); On-site; USD 36,000 - 52,000; Full time

Job summary

Break Time in Missouri is seeking an Assistant Manager to help run daily operations, coach team members, and manage store functions in the manager's absence. You will support customer service, merchandising, banking and inventory tasks while promoting food service and safety.

This position requires strong leadership, reliability, and the ability to thrive in a fast-paced environment. The successful candidate will assist with scheduling, training new employees, and ensuring compliance with

Qualifications

• 18 years of age or older.
• Availability to work and/or support all shifts, including weekends and holidays.
• Valid driver's license and vehicle insurance with adequate transportation to/from bank.
• Strong customer service skills.
• Thrives in a fast-paced environment.
• Works well individually and in leading a team.
• Ability to perform assigned duties with accuracy and with minimal supervision.
• Ability to perform mathematical calculations to make change, complete shift reports, and account for numbers of products during vendor check in.
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Physical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degrees.
• Physical ability to both move and position yourself to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds.
• Ability to remain in a standing position for up to nine hours per shift.
• Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
• Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns.
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet Company requirements, including successful pre-employment background check and drug test.
• Legal authorization to work in the United States

Responsibilities

• Provide excellent customer service and greet customers; aid the store team during peak hours.
• Assist in all aspects of store operation including daily reporting, banking, inventory, bookkeeping, fuel management, and ensuring equipment and property are well maintained.
• Assist in merchandising and promotions; ensure pricing, promotions, stocking, and cleanliness.
• Provide shift supervision in the absence of the manager; help train new employees on policies and procedures.
• Maintain timely and professional communication with customers, vendors, coworkers, and management.
• Understand store finances and help control losses; participate in audits and inventory processes.
• Assist with recruiting, training, and developing a team; promote teamwork and ensure regulatory compliance.
• Utilize POS systems and technology; perform math calculations, shift reports, and inventory counts.
• Adhere to company policies and perform other duties as assigned.

Skills

Management experience

Leadership

Customer service

Retail sales

Education

High school diploma or GED

Job description

Break Time in Missouri is seeking an Assistant Manager to help run daily operations, coach team members, and manage store functions in the manager's absence. You will support customer service, merchandising, banking and inventory tasks while promoting food service and safety.

This position requires strong leadership, reliability, and the ability to thrive in a fast-paced environment. The successful candidate will assist with scheduling, training new employees, and ensuring compliance with