Store Operations Lead - Customer Service & Sales

Coastal-Farm-; White City (OR); On-site; USD 52,000 - 68,000; Full time

Job summary

Coastal-Farm- in White City, Oregon, seeks a Store Manager on Duty to oversee daily store operations, support the Store Manager, and promote customer service to maximize sales and profitability through effective merchandising, inventory control, and cost management.

Responsibilities include coordinating promotions and displays, recruiting and developing staff, scheduling, replenishing merchandise, enforcing security and recordkeeping, handling customer inquiries, opening/closing, and payroll

Qualifications

• 3 years of experience in a retail environment.
• Advanced knowledge of Eagle Browser.
• Experience working in different departments of the store.
• Advanced knowledge of operating a POS system.
• High School Diploma or equivalent combination of education and experience.
• Ability to obtain and possess valid driver’s license and insurance.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Familiar with reading and understanding industry and financial reports.
• Experience using Microsoft Word and Excel.

Responsibilities

• Coordinate sales promotion activities and prepare merchandise displays and signage.
• Recruit, train, develop, and communicate with all staff and assess performance daily, monthly, and annually.
• Plan and prepare work schedules to assign associates to specific duties.
• Monitor and order merchandise from distribution center to replenish merchandise in store.
• Ensure compliance of associates with security, sales, and recordkeeping procedures.
• Address, problem-solve, and resolve customer complaints or inquiries.
• Open and close the store when needed, including security duties.
• Manage payroll budget and fiscal responsibilities with corporate office.
• In the absence of the Store Manager, assume all duties of the Store Manager.

Skills

Retail leadership

Staff training

Customer service

POS awareness

Education

High School Diploma

Tools

POS system

Microsoft Word

Microsoft Excel

Job description

Coastal-Farm- in White City, Oregon, seeks a Store Manager on Duty to oversee daily store operations, support the Store Manager, and promote customer service to maximize sales and profitability through effective merchandising, inventory control, and cost management.

Responsibilities include coordinating promotions and displays, recruiting and developing staff, scheduling, replenishing merchandise, enforcing security and recordkeeping, handling customer inquiries, opening/closing, and payroll