Store Operations Lead — Customer Service & Merchandising

CVS Health; Leander (TX); On-site; USD 45,847,000 - 65,904,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor to join the Store Management team. You will help drive store execution and customer service, lead staff in the absence of a manager, and ensure opening and closing procedures are completed smoothly.

This full‑time role includes managing daily operations, supervising crews, resolving customer questions, maintaining presentation, stocking shelves, and upholding confidentiality. The position offers comprehensive benefits and a typical 40‑hour work week.

Qualifications

• Deductive reasoning, analytical thinking and computer literacy are required.
• Strong communication and supervisory abilities.
• Flexibility to work early mornings, overnights, weekends and overtime.

Responsibilities

• Lead store staff in the absence of a manager and ensure smooth operations.
• Direct and follow up on activities to achieve store goals.
• Communicate effectively with management and crews.
• Assist customers with questions and resolve issues.
• Promote CVS customer service culture.
• Maintain customer confidentiality.
• Price merchandise and stock shelves.
• Execute displays, signage, and weekly/promotional inventory.
• Reset departments after planograms.

Skills

Deductive reasoning

Analytical skills

Advanced communication

Supervision

Education

High School Diploma Or Equivalent

Job description

CVS Health is seeking a Shift Supervisor to join the Store Management team. You will help drive store execution and customer service, lead staff in the absence of a manager, and ensure opening and closing procedures are completed smoothly.

This full‑time role includes managing daily operations, supervising crews, resolving customer questions, maintaining presentation, stocking shelves, and upholding confidentiality. The position offers comprehensive benefits and a typical 40‑hour work week.