Store Operations Lead: Customer Service & Inventory

Dollar General Corporation; Jackson (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, customer-focused store and support the Store Manager in supervising staff, merchandising, and store operations. The role includes stocking, cashier duties, and ensuring profitability while protecting assets.

The position requires strong communication, organizational skills, and experience in retail environments. The role involves planning shifts, training staff, and enforcing company policies in a

Qualifications

• Customer service leadership and the ability to greet and assist customers.
• Ability to manage cash register functions and cash handling procedures.
• Supervisory experience or potential is preferred.
• Knowledge of merchandising, displays, and planograms a plus.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, training, safety meetings, and policy compliance.
• Follow processes to manage merchandise, receive, stock, restock, and build displays.
• Maintain inventory accuracy by controlling damages, markdowns, and paperwork.
• Support planogram implementation and merchandise presentation.
• Ensure cash control, deposits, refunds, and overrides with cashier accountability.
• Assist in store management in the Manager's absence.

Skills

Customer service

Cash handling

Supervisory experience

Merchandising

Communication skills

Organization

Education

High school diploma or equivalent

Tools

POS system

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, customer-focused store and support the Store Manager in supervising staff, merchandising, and store operations. The role includes stocking, cashier duties, and ensuring profitability while protecting assets.

The position requires strong communication, organizational skills, and experience in retail environments. The role involves planning shifts, training staff, and enforcing company policies in a