Store Operations & Customer Experience Lead

Dollar General Corporation; Waldron (AR); On-site; USD 42,000 - 64,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, organized store with a customer-first focus. Under the Store Manager, you will supervise staff, manage merchandise presentation, complete paperwork, and handle deposits while protecting assets and reducing losses.

You will lead customer service, assist with scheduling and training, ensure planogram compliance, and support inventory control and financial integrity.

Qualifications

• High school diploma or equivalent required or strongly preferred.
• At least 1 year retail experience and 6 months supervisory experience preferred.
• Strong customer service and communication skills.
• Ability to follow procedures and manage store processes.

Responsibilities

• Lead superior customer service and operate register/scanner.
• Open/close the store at least two days per week.
• Assist with scheduling and training of staff; conduct safety meetings; ensure policy compliance.
• Manage merchandise flow: receiving, stocking, planograms, displays.
• Help maintain inventory accuracy and control shrink.
• Oversee cash handling, deposits, refunds, and cash controls.
• Assist in store leadership in Store Manager's absence.

Skills

Customer service

Leadership

Merchandise presentation

Cash handling

Inventory control

Planograms

Sales reporting

Safety compliance

Team scheduling

Training

Education

High school diploma or equivalent

Tools

Cash register

Scanner

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, organized store with a customer-first focus. Under the Store Manager, you will supervise staff, manage merchandise presentation, complete paperwork, and handle deposits while protecting assets and reducing losses.

You will lead customer service, assist with scheduling and training, ensure planogram compliance, and support inventory control and financial integrity.