Assistant Store Manager: Lead Customer Service & Ops

Dollar General Corporation

Hammond (LA)

On-site

USD 39,000 - 56,000

Full time

14 days+

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Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help run a clean, well-organized store with a customer-first focus. Under the Store Manager's direction, you will supervise staff, manage merchandise presentation, complete paperwork, and assist with deposits.

You will also handle stocking, cashiering, and other duties to maximize profitability while protecting assets. The role requires strong communication, organization, and math skills, with prior retail and supervisory

Qualifications

  • High school diploma or equivalent strongly preferred.
  • One year of experience in a retail environment.
  • Six months supervisory experience preferred.

Responsibilities

  • Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
  • Open and close the store a minimum of two days per week.
  • Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
  • Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
  • Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
  • Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
  • Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal communication
Written communication
Oral communication
Attention to detail
Mathematical calculations
Cash handling

Education

High school diploma or equivalent

Tools

Cash register
Point of Sale (POS) system

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help run a clean, well-organized store with a customer-first focus. Under the Store Manager's direction, you will supervise staff, manage merchandise presentation, complete paperwork, and assist with deposits.

You will also handle stocking, cashiering, and other duties to maximize profitability while protecting assets. The role requires strong communication, organization, and math skills, with prior retail and supervisory

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