Store Operations Lead: Customer Focus & Merchandising

Dollar General Corporation; West Springfield (PA); On-site; USD 40,000 - 54,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, organized store focused on customer service. The role supports the Store Manager in supervising staff, merchandise presentation, paperwork, and deposits, while performing stocking and cashiering tasks to maximize profitability and reduce losses.

The position involves opening/closing duties several days weekly, training employees, enforcing policies, and maintaining stock and planograms under store

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, organized store focused on customer service. The role supports the Store Manager in supervising staff, merchandise presentation, paperwork, and deposits, while performing stocking and cashiering tasks to maximize profitability and reduce losses.

The position involves opening/closing duties several days weekly, training employees, enforcing policies, and maintaining stock and planograms under store