Store Operations & Customer Experience Lead

Dollar General Corporation; Florida; On-site; USD 42,000 - 56,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to support a clean, well-organized store with a customer-first focus. Under the Store Manager, you will supervise staff, manage merchandise presentation, and assist with deposits while protecting assets and reducing losses.

You will also help with scheduling, training, planograms, and cash operations, ensuring accurate inventory, strong cash handling, and adherence to store procedures.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal skills

Communication skills

Organization

Cash handling

Problem solving

Customer service

Retail experience

Education

HS diploma or equivalent

Job description

Dollar General Corporation is seeking an Assistant Store Manager to support a clean, well-organized store with a customer-first focus. Under the Store Manager, you will supervise staff, manage merchandise presentation, and assist with deposits while protecting assets and reducing losses.

You will also help with scheduling, training, planograms, and cash operations, ensuring accurate inventory, strong cash handling, and adherence to store procedures.