Store Operations Lead - Customer Service Focus

CVS Health; Jackson (MS); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Jackson, Mississippi is seeking an Operations Supervisor to support the Store Management team in planning and driving store execution, ensuring opening and closing procedures, and building customer loyalty through excellent service. The role leads the store crew, requires strong communication with management, and focuses on delivering a positive shopping experience.

This is a full-time position with 40 hours weekly; shifts include early mornings, overnights, and weekends.

Qualifications

• Analytical reasoning and problem-solving abilities.
• Strong communication and leadership capabilities.
• Ability to work a full-time flexible schedule (early mornings, overnights, weekends).

Responsibilities

• Lead and support store management to drive execution and performance.
• Provide excellent customer service; greet, assist, and resolve issues.
• Direct and coach store crew; assign, monitor, and follow up on tasks.
• Communicate effectively with management and team members.
• Maintain confidentiality of customer/patient information.

Skills

Analytical thinking

Communication & supervision

Flexibility in schedule

Education

High School Diploma or equivalent

Job description

CVS Health in Jackson, Mississippi is seeking an Operations Supervisor to support the Store Management team in planning and driving store execution, ensuring opening and closing procedures, and building customer loyalty through excellent service. The role leads the store crew, requires strong communication with management, and focuses on delivering a positive shopping experience.

This is a full-time position with 40 hours weekly; shifts include early mornings, overnights, and weekends.