Store Operations Lead — Customer-Focused Manager

Hy-Vee; Overland Park (KS); On-site; USD 42,000 - 62,000; Full time

Job summary

Hy-Vee Overland Park is seeking an Assistant Manager Store Operations to lead daily store activities, supervise staff, and ensure exceptional customer service. The role involves coordinating scheduling, merchandising, and training while maintaining store standards and safety protocols.

The ideal candidate has at least one year of retail experience, strong people skills, and a proven ability to manage operations and customer interactions in a fast-paced environment.

Qualifications

• High School or equivalent required.
• One year or more of retail experience preferred.
• Ability to solve practical problems and perform arithmetic calculations.

Responsibilities

• Supervises and coordinates the activities of employees.
• Provides friendly, prompt customer service and helps customers locate items.
• Trains staff and handles employee issues; enforces safety procedures.
• Assists with merchandising, displays, and store cleanliness; ensures standards are met.

Skills

Customer service

Supervisory experience

Staff training

Conflict resolution

Team leadership

Education

High School or equivalent

Tools

Cash registers

Ordering machine

Forklift

Pallet jack

Job description

Hy-Vee Overland Park is seeking an Assistant Manager Store Operations to lead daily store activities, supervise staff, and ensure exceptional customer service. The role involves coordinating scheduling, merchandising, and training while maintaining store standards and safety protocols.

The ideal candidate has at least one year of retail experience, strong people skills, and a proven ability to manage operations and customer interactions in a fast-paced environment.