Store Operations Lead — Customer-First Management

Hy-Vee Inc; Olathe (KS); On-site; USD 48,000 - 64,000; Full time

Job summary

Hy-Vee Inc. is seeking an Assistant Manager to oversee store operations in our Kansas location. You will supervise employees, coordinate daily activities, and ensure exceptional customer service across departments.

The role requires high school or equivalent education, experience in retail supervision, and a strong focus on teamwork, ethics, and profitability. Night and weekend shifts may apply, with broad responsibilities across merchandising and staffing.

Qualifications

• Requires ability to supervise and coordinate employees to meet store objectives.
• Strong customer service orientation and communication skills required.
• Experience with scheduling, training, and conflict resolution in a retail setting.

Responsibilities

• Maintains a positive attitude and fosters a friendly, teamwork-driven store culture.
• Provides prompt, courteous service and models professional behavior for staff.
• Oversees daily operations and ensures customer needs are met across departments.
• Trains employees, handles disciplinary issues, and assists with staffing decisions.
• Reviews pricing, displays, and merchandising to drive store profitability.
• Ensures store standards, safety, and store sanitation align with company policies.

Skills

Supervisory experience

Customer service

Staff scheduling

Problem solving

Education

High School diploma or equivalent

Job description

Hy-Vee Inc. is seeking an Assistant Manager to oversee store operations in our Kansas location. You will supervise employees, coordinate daily activities, and ensure exceptional customer service across departments.

The role requires high school or equivalent education, experience in retail supervision, and a strong focus on teamwork, ethics, and profitability. Night and weekend shifts may apply, with broad responsibilities across merchandising and staffing.