Retail Sales & Customer Experience Specialist

Coastal Country; Cornelius (OR); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Coastal Farm in Oregon is seeking a friendly, customer-focused team member to uphold store standards, assist shoppers, and support sales and merchandising across departments.

You will greet customers, answer questions, locate products, handle phone inquiries, and maintain accurate signage and pricing while staying informed on promotions. You’ll also perform housekeeping duties and support safety and loss-prevention measures as part of a collaborative retail team.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Skills

Written and verbal communication

Interpersonal skills

Adaptability

Computer systems

Email proficiency

Attention to detail

Tools

Computer systems

Email

Job description

Coastal Farm in Oregon is seeking a friendly, customer-focused team member to uphold store standards, assist shoppers, and support sales and merchandising across departments.

You will greet customers, answer questions, locate products, handle phone inquiries, and maintain accurate signage and pricing while staying informed on promotions. You’ll also perform housekeeping duties and support safety and loss-prevention measures as part of a collaborative retail team.