Store Operations Lead — Customer Experience & Team Growth

Dollar Tree Stores INC; Town of Lancaster (NY); Vor Ort; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental and vision insurance

Retirement plans

Educational assistance

Zusammenfassung

Dollar Tree Stores INC in Lancaster, NY is seeking an Assistant Store Manager to support store operations, customer service and team development.

You will assist with day-to-day store activities, supervise associates, manage merchandise flow, and ensure a safe, friendly shopping environment.

This role requires a high school diploma (preferred) and store-management exposure; ability to lift up to 55 lbs and work in a fast-paced team is expected.

Qualifikationen

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required

Aufgaben

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional interactions with customers, associates, and leaders
• Responsible for maintaining cleanliness throughout the store, including bathrooms, floors, trash removal
• Other duties as assigned

Kenntnisse

Communication

Interpersonal

Written skills

Customer service

Team environment

Problem solving

Ausbildung

High school diploma

Jobbeschreibung

Dollar Tree Stores INC in Lancaster, NY is seeking an Assistant Store Manager to support store operations, customer service and team development.

You will assist with day-to-day store activities, supervise associates, manage merchandise flow, and ensure a safe, friendly shopping environment.

This role requires a high school diploma (preferred) and store-management exposure; ability to lift up to 55 lbs and work in a fast-paced team is expected.