Store Operations Lead — Customer Experience & Team Growth

dollartree; Sterling (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking an Assistant Store Manager to support store operations, customer service, and team development in Sterling, VA. You will assist with daily activities, organize merchandise, and help supervise and train store associates to maintain a clean, safe, and customer-friendly environment.

Responsibilities include opening/closing duties, payroll and scheduling support, loss prevention, and strong adherence to company policies.

Qualifications

• Strong communication, interpersonal, and written skills are required.
• Store management experience in retail, grocery, or drug store environment is preferred.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.

Skills

Communication skills

Interpersonal skills

Written skills

Team oriented

Customer service

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking an Assistant Store Manager to support store operations, customer service, and team development in Sterling, VA. You will assist with daily activities, organize merchandise, and help supervise and train store associates to maintain a clean, safe, and customer-friendly environment.

Responsibilities include opening/closing duties, payroll and scheduling support, loss prevention, and strong adherence to company policies.