Store Operations Lead - Customer Experience & Team Growth

SmartRecruiters, Inc.; Illinois; On-site; USD 42,000 - 64,000; Full time

Job summary

SmartRecruiters, Inc. is hiring an Assistant Manager for our Scott AFB, United States location to oversee daily store operations and optimize team performance. You will deliver exceptional customer experiences, supervise staff, manage cash, and ensure compliance with policies and safety standards.

The role supports inventory management and staff development, requiring flexibility for varied shifts and strong communication in a fast-paced environment.

Qualifications

• Proven supervisory experience in food service or retail.
• Strong leadership and ability to motivate a team.
• Excellent customer service with a friendly demeanor.
• Solid store operations and cash management understanding.
• Basic math and problem-solving skills.
• Able to work in a fast-paced environment and multi-task.
• Evenings and weekends flexibility.

Responsibilities

• Oversee daily store operations and manage shifts efficiently.
• Provide excellent customer service and resolve inquiries.
• Supervise and motivate team members to meet goals.
• Handle cash and financial transactions accurately.
• Ensure policy compliance, food safety, and quality standards.
• Assist in inventory management and supply ordering.
• Contribute to a positive work environment and teamwork.
• Participate in employee training and development.
• Handle scheduling and reporting; keep store organized.

Skills

Supervisory experience

Team leadership

Customer service

Cash handling

Store operations

Communication skills

Education

High school diploma or equivalent

Food safety certification (preferred)

Job description

SmartRecruiters, Inc. is hiring an Assistant Manager for our Scott AFB, United States location to oversee daily store operations and optimize team performance. You will deliver exceptional customer experiences, supervise staff, manage cash, and ensure compliance with policies and safety standards.

The role supports inventory management and staff development, requiring flexibility for varied shifts and strong communication in a fast-paced environment.