Customer Experience Specialist - Flexible Hours & Weekends

SmartRecruiters, Inc.; Illinois; On-site; USD 32,000 - 42,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a friendly Customer Service Representative to join our team at Scott Afb, United States. This full-time role focuses on delivering excellent customer service and accurate order processing in a fast-paced environment.

You will handle calls, process orders, assist with food preparation per recipes, manage cash transactions, and maintain a clean, organized workspace while supporting teammates during peak periods. Weekend/holiday hours may be required.

Qualifications

• Excellent communication and customer service skills are required.
• Ability to handle cash and maintain accurate records.
• Comfort with basic computer use and learning new systems.

Responsibilities

• Answer incoming phone calls and assist customers with inquiries.
• Take and process customer orders accurately and efficiently.
• Prepare food items according to company standards and recipes.
• Handle cash transactions and maintain accurate records.
• Provide exceptional customer service, creating a positive experience for every customer.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Adapt to changing customer needs and company priorities.
• Work flexible hours, including weekends and holidays as required.

Skills

Excellent communication

Customer service orientation

Cash handling

Basic computer skills

Math skills

Team player

Adaptability

Multitasking

Food service background

Education

High school diploma

Tools

POS systems

Job description

SmartRecruiters, Inc. is seeking a friendly Customer Service Representative to join our team at Scott Afb, United States. This full-time role focuses on delivering excellent customer service and accurate order processing in a fast-paced environment.

You will handle calls, process orders, assist with food preparation per recipes, manage cash transactions, and maintain a clean, organized workspace while supporting teammates during peak periods. Weekend/holiday hours may be required.