Store Leader: Drive Operations & Team Growth

SmartRecruiters, Inc.; O'Fallon (IL); On-site; USD 36,000 - 52,000; Full time

Job summary

SmartRecruiters, Inc. in O'Fallon, IL is seeking an enthusiastic Assistant Manager to help drive daily operations, lead a diverse team, and deliver exceptional customer experiences.

You will supervise shifts, coach staff, manage cash handling, support store leadership, and contribute to sales goals while maintaining a welcoming environment for customers and employees. This role offers growth toward a leadership position and requires strong organizational skills, reliability, and positive,

Qualifications

• Proven experience in a supervisory or management role, preferably in a fast-paced retail or food service environment.
• Strong math and problem-solving skills with the ability to analyze data and make informed decisions.
• Demonstrated proficiency in money management and cash handling.
• Excellent interpersonal and communication skills with the ability to interact effectively with diverse teams.
• Proven ability to manage multiple priorities and work efficiently under pressure.

Responsibilities

• Lead and supervise shift operations, ensuring all store procedures are followed consistently and efficiently
• Manage and motivate a diverse team of employees, providing coaching, feedback, and support for professional development
• Handle cash management, including register reconciliation, deposits, and financial accountability
• Interact professionally with customers and employees, maintaining a friendly and welcoming atmosphere
• Answer phones, take orders, and provide outstanding customer service that exceeds expectations
• Oversee store cleanliness, organization, and maintenance standards throughout your shift
• Analyze store performance metrics and identify opportunities for improvement and cost optimization
• Train new employees on company policies, procedures, and best practices
• Resolve conflicts and handle challenging situations with transparency and empathy
• Collaborate with management to implement store initiatives and achieve sales goals
• Monitor inventory levels and communicate needs to management

Skills

Supervisory or management experience

Cash handling

Data analysis / problem solving

Interpersonal / communication skills

Multi-tasking / time management

Customer service excellence

Tools

POS systems

Inventory management systems

Job description

SmartRecruiters, Inc. in O'Fallon, IL is seeking an enthusiastic Assistant Manager to help drive daily operations, lead a diverse team, and deliver exceptional customer experiences.

You will supervise shifts, coach staff, manage cash handling, support store leadership, and contribute to sales goals while maintaining a welcoming environment for customers and employees. This role offers growth toward a leadership position and requires strong organizational skills, reliability, and positive,