Store Operations Lead - Customer Experience & Merchandising

Hibbett; United States; On-site; USD 16,531 - 19,286; Full time

Job summary

Hibbett I City Gear in Camilla, GA is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. The role covers merchandising, stock management and administrative duties to help the store reach its goals.

You will supervise during the Store Manager's absence, train staff, and ensure policies are followed. The position requires retail experience, strong communication, and a proactive, team-oriented attitude in a fast-paced environment.

Qualifications

• 1-3 years of customer service experience.
• Experience in retail footwear and athletic apparel preferred.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Lead in absence of Store Manager and supervise staff.
• Provide knowledge and guidance to employees and customers across departments.
• Maintain inventory awareness and profitability through monitoring sales statistics and expenses.
• Deliver exceptional customer service as outlined in manuals.
• Promote and sell services and merchandise.

Skills

Customer service

Retail experience

Team leadership

Communication skills

Fast-paced environment

Job description

Hibbett I City Gear in Camilla, GA is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. The role covers merchandising, stock management and administrative duties to help the store reach its goals.

You will supervise during the Store Manager's absence, train staff, and ensure policies are followed. The position requires retail experience, strong communication, and a proactive, team-oriented attitude in a fast-paced environment.