Store Operations Lead & Customer Experience Coach

Dollar Tree; Hammond (IN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Hammond, IN is seeking an Assistant Store Manager to help with store operations, customer service and team development. This on-site role involves daily store activities, merchandising, and leadership for Store Associates.

Responsibilities include opening/closing procedures, processing directives, inventory, loss prevention, and maintaining a safe environment for staff and customers. Equal opportunity employer.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills.
• Ability to work in a high-energy, team environment.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom and sales floor; maintain seasonal areas.
• Perform opening and closing procedures.
• Process corporate directives and communications related to store activities.
• Maintain promotional fixtures and displays; ensure store cleanliness and neatness.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Supervise and develop Store Associates under Store Manager guidance.
• Ensure a safe, respectful environment and professional interactions with customers and staff.

Job description

Dollar Tree in Hammond, IN is seeking an Assistant Store Manager to help with store operations, customer service and team development. This on-site role involves daily store activities, merchandising, and leadership for Store Associates.

Responsibilities include opening/closing procedures, processing directives, inventory, loss prevention, and maintaining a safe environment for staff and customers. Equal opportunity employer.