Store Operations Lead & Customer Experience Coach

Dollar Tree Stores; Bedford (VA); On-site; USD 42,000 - 52,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Dollar Tree Stores in Bedford, VA is seeking an Assistant Store Manager to support store operations, customer service, and team development. The role involves assisting with daily functions, opening/closing, merchandising, and ensuring store standards are met.

Ideal candidates will have strong communication and leadership skills, the ability to lift up to 55 lbs, and experience in retail management. You will supervise associates, maintain cleanliness, and help with inventory and loss prevention.

Qualifications

• High school diploma or equivalent preferred; read and explain operational directives.
• Store management experience in retail, grocery, or drug store preferred.
• Must be able to lift up to 55 lbs and perform physical tasks as needed.
• Strong communication, interpersonal, and writing skills required.
• Able to work in a high-energy, team environment.
• Excellent customer service, organization, and decision-making abilities.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and answer questions.
• Organize and transfer merchandise from delivery to stockroom to sales floor.
• Perform opening and closing procedures as needed.
• Process directives and communications related to store activities.
• Maintain promotional fixtures and displays for effectiveness.
• Assist in ordering merchandise, processing damaged items, and record-keeping including payroll and scheduling.
• Maintain well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including cash.
• Adhere to policies and safety guidelines; ensure staff compliance.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep store clean: bathrooms, floors, trash, and general neatness.

Skills

Communication

Team player

Customer service

Problem solving

Written skills

High-energy work style

Ability to lift 55 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Bedford, VA is seeking an Assistant Store Manager to support store operations, customer service, and team development. The role involves assisting with daily functions, opening/closing, merchandising, and ensuring store standards are met.

Ideal candidates will have strong communication and leadership skills, the ability to lift up to 55 lbs, and experience in retail management. You will supervise associates, maintain cleanliness, and help with inventory and loss prevention.