Store Operations Lead & Customer Experience Champion

Lids; Vacaville (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Employee discount

Career development

Team-oriented environment

Early wage access

Job summary

Lids is seeking an Assistant Store Manager in Vacaville, CA to lead daily store operations, coach a high‑performing team, and deliver outstanding customer service. You will drive sales, ensure loss prevention, and uphold brand standards while maintaining a welcoming environment for customers and employees alike.

The role requires hands‑on leadership, strong communication, and the ability to optimize staffing, inventory, and store presentation to meet company goals.

Qualifications

• Proven ability to drive sales while minimizing loss.
• Strong interpersonal and communication skills.
• Ability to work unsupervised and manage tasks independently.

Responsibilities

• Act as manager on duty for scheduling, customer issues, and coverage.
• Lead and train store associates using LIDS training programs and set goals.
• Deliver exceptional customer service and uphold brand standards.
• Maintain store operations, cash handling, and POS integrity daily.
• Organize backroom and merchandising to optimize space and product flow.

Skills

Sales leadership

Interpersonal skills

Independent work

Job description

Lids is seeking an Assistant Store Manager in Vacaville, CA to lead daily store operations, coach a high‑performing team, and deliver outstanding customer service. You will drive sales, ensure loss prevention, and uphold brand standards while maintaining a welcoming environment for customers and employees alike.

The role requires hands‑on leadership, strong communication, and the ability to optimize staffing, inventory, and store presentation to meet company goals.