Retail Store Lead — Customer Experience & Ops

Lids; Victorville (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee discount

Exclusive perks

Career development opportunities

Professional training programs

Team-oriented environment

Early wage access

Job summary

Lids Sports Group is seeking an Assistant Store Manager to lead daily store operations, coach a dynamic team, and deliver exceptional customer service in Victorville, CA.

The role emphasizes achieving sales targets, maintaining store standards, coaching staff, and ensuring a welcoming environment for both customers and employees. Join a market-leading retailer known for fan-first experiences.

Qualifications

• Proven ability to drive sales and minimize loss.
• Effective communication with customers and team.
• Ability to work without supervision.

Responsibilities

• Lead store operations and assign tasks to staff.
• Address customer issues and uphold high service standards.
• Support scheduling and training of team members.
• Ensure store visuals and merchandising meet guidelines.
• Maintain inventory accuracy and product presentation.

Skills

Sales performance & KPI focus

Interpersonal communication

Independent work capability

Job description

Lids Sports Group is seeking an Assistant Store Manager to lead daily store operations, coach a dynamic team, and deliver exceptional customer service in Victorville, CA.

The role emphasizes achieving sales targets, maintaining store standards, coaching staff, and ensuring a welcoming environment for both customers and employees. Join a market-leading retailer known for fan-first experiences.