Retail Team Lead — Drive Sales & Customer Experience

Lids; Milpitas (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Retirement plan

Paid Time Off

Employee discounts

Career development opportunities

Uncapped monthly bonus potential

Job summary

Lids in Milpitas, California is seeking an Assistant Store Manager to lead store operations and ensure outstanding customer service. You will manage associates, conduct training, and implement sales strategies to meet performance indicators.

The ideal candidate possesses strong sales and interpersonal skills, is able to work independently, and thrives in a collaborative environment. Full-time employees will receive comprehensive benefits including medical, dental, and vision coverage, paid time off, and a retirement plan.

Qualifications

• Ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Manage store associates through training programs and goal setting.
• Lead Lids selling strategy to achieve key performance indicators (KPIs).
• Ensure customers are offered membership opportunities.
• Maintain proper merchandising and store cleanliness.

Skills

Sales results

Interpersonal skills

Work unsupervised

Job description

Lids in Milpitas, California is seeking an Assistant Store Manager to lead store operations and ensure outstanding customer service. You will manage associates, conduct training, and implement sales strategies to meet performance indicators.

The ideal candidate possesses strong sales and interpersonal skills, is able to work independently, and thrives in a collaborative environment. Full-time employees will receive comprehensive benefits including medical, dental, and vision coverage, paid time off, and a retirement plan.