Retail Store Lead — Guest Experience & Operations

Lids; Ventura (CA); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

Employee discount

Career development

Team environment

Early wage access

Job summary

Lids Sports Group is seeking an Assistant Store Manager in Ventura, CA. This role leads the sales floor, drives KPIs, and delivers exceptional customer service while maintaining store standards and training employees.

The candidate will manage scheduling, training, and compliance, ensuring a fun, inclusive team environment and strong store performance. The position emphasizes leadership in daily operations, merchandise presentation, and adherence to policies, with growth opportunities within a

Qualifications

• Proven ability to drive sales while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Ability to work without supervision.

Responsibilities

• Act as Manager on duty for scheduling, complaints, etc. when Store Manager is not present.
• Lead training programs and goal setting for sales and tasks.
• Recruit and train store personnel on proper store operations and procedures.
• Ensure compliance with company policies and safety guidelines; protect assets.
• Open/close the store, manage cash, and prepare for inventory audits.

Skills

Sales results

Interpersonal skills

Independent work

Job description

Lids Sports Group is seeking an Assistant Store Manager in Ventura, CA. This role leads the sales floor, drives KPIs, and delivers exceptional customer service while maintaining store standards and training employees.

The candidate will manage scheduling, training, and compliance, ensuring a fun, inclusive team environment and strong store performance. The position emphasizes leadership in daily operations, merchandise presentation, and adherence to policies, with growth opportunities within a