Store Operations Lead — Customer Experience Champion

Hy-Vee; Iowa; On-site; USD 40,000 - 56,000; Full time

Job summary

Hy-Vee is seeking an Assistant Manager Store Operations at Monticello, IA. You will supervise staff, ensure excellent customer service, and drive daily store operations in a fast-paced environment.

The role emphasizes leadership, safety, and operational efficiency, with responsibilities spanning training, scheduling, merchandising, and maintaining store standards to meet profitability goals.

Qualifications

• High School diploma or equivalent required.
• One year or more of retail experience including performing the duties of an assistant manager.
• Supervisory responsibilities and ability to lead a team.

Responsibilities

• Supervises and coordinates activities of employees to ensure excellent customer service.
• Trains and enforces safety procedures and company policies.
• Assists with scheduling, staffing, and labor management to meet store goals.
• Manages merchandising, pricing, and display standards across departments.
• Ensures store standards for customer service and profitability.

Skills

Customer service

Leadership

Problem solving

Arithmetic

Education

High School Diploma or equivalent

Tools

Pallet jack

Cash registers

Fork lift

Ordering machine

Calculator

Job description

Hy-Vee is seeking an Assistant Manager Store Operations at Monticello, IA. You will supervise staff, ensure excellent customer service, and drive daily store operations in a fast-paced environment.

The role emphasizes leadership, safety, and operational efficiency, with responsibilities spanning training, scheduling, merchandising, and maintaining store standards to meet profitability goals.