Store Operations Lead: Elevate Customer Experience

Hy-Vee Inc; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Hy-Vee Inc. seeks an Assistant Manager Store Operations in New York for general supervision of daily store activities. You will lead staff, ensure outstanding customer service, and coordinate operations across departments to meet store goals.

The role emphasizes teamwork, problem solving, and adherence to policies while maintaining a positive, customer-focused atmosphere in a fast-paced retail environment.

Qualifications

• High School or equivalent experience.
• One year or more of retail experience including performing the duties of an Assistant Manager.
• Ability to solve practical problems and follow instructions.

Responsibilities

• Supervises and coordinates the activities of employees.
• Provides friendly customer service and ensures customer needs are met.
• Oversees training and handles employee issues.
• Assists in scheduling labor and forecasting needs with management guidance.
• Maintains store standards for customer service and profitability.
• Ensures compliance with company policies and procedures.

Skills

Customer service

Supervisory skills

Team leadership

Communication

Education

High School Diploma or equivalent

Tools

Cash registers

Pallet jack

Ordering computer

Job description

Hy-Vee Inc. seeks an Assistant Manager Store Operations in New York for general supervision of daily store activities. You will lead staff, ensure outstanding customer service, and coordinate operations across departments to meet store goals.

The role emphasizes teamwork, problem solving, and adherence to policies while maintaining a positive, customer-focused atmosphere in a fast-paced retail environment.