Assistant Manager – Store Operations & Customer Experience

Hy-Vee; Fitchburg (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

Hy-Vee is seeking an Assistant Manager for Store Operations (also overseeing Perishables and Health Wellness/Home departments). The role involves supervising staff, ensuring top-notch customer service, and upholding store standards.

You will assist with pricing, merchandising, and labor scheduling while maintaining a safe, efficient shopping environment. The ideal candidate has at least a high school education and 1+ year of retail experience, with strong communication and leadership skills to

Qualifications

• High School or equivalent required.
• One year or more of retail experience including performing the duties of an Assistant Manager.
• Strong customer service and leadership abilities are essential.

Responsibilities

• Supervise and coordinate activities of employees.
• Ensure customer needs are met and provide courteous service.
• Train and discipline staff as needed.
• Assist with pricing and merchandising decisions.
• Direct ordering of merchandise for their areas and oversee displays.
• Maintain store standards for customer service and profitability.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

High School or equivalent

Retail experience 1+ year

Tools

POS system

Calculator

Ordering machine

Fax machine

Job description

Hy-Vee is seeking an Assistant Manager for Store Operations (also overseeing Perishables and Health Wellness/Home departments). The role involves supervising staff, ensuring top-notch customer service, and upholding store standards.

You will assist with pricing, merchandising, and labor scheduling while maintaining a safe, efficient shopping environment. The ideal candidate has at least a high school education and 1+ year of retail experience, with strong communication and leadership skills to