Store Operations Lead — Customer Experience

Dollar General Corporation; Pontiac (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager in Michigan. You will lead customer service efforts, supervise staff, and help manage merchandise, inventory, and deposits. You’ll train employees, open/close the store, and ensure policies are followed to maximize profitability and reduce losses.

The role emphasizes cash handling integrity, planogram compliance, and teamwork in a fast-paced environment. Equal opportunity employer; travel not required.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year retail experience and six months supervisory experience preferred.
• Good mathematical and cash handling accuracy required.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer’s purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing training, safety meetings, and policy compliance.
• Follow processes to manage merchandise: receiving, stocking, restocking and displays.
• Maintain inventory accuracy by controlling damages, markdowns, scanning, paperwork, and controls.
• Assist in planograms implementation and merchandise presentation per Store Manager direction.
• Ensure financial integrity through cashier accountability, deposits and cash controls.
• Assist with store management in the Store Manager’s absence.

Skills

Interpersonal skills

Communication skills

Problem solving

Organizational skills

Reading diagrams and procedures

Math calculations

Cash register functions

Cash handling procedures

Access to bank deposits vehicle

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking an Assistant Store Manager in Michigan. You will lead customer service efforts, supervise staff, and help manage merchandise, inventory, and deposits. You’ll train employees, open/close the store, and ensure policies are followed to maximize profitability and reduce losses.

The role emphasizes cash handling integrity, planogram compliance, and teamwork in a fast-paced environment. Equal opportunity employer; travel not required.