Store Operations Lead & Customer Experience

Dollar General Corporation

Galveston (TX)

On-site

USD 42,000 - 62,000

Full time

14 days+

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Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, organized store with a customer-first focus. Under the Store Manager, you will supervise staff, manage merchandise, and handle deposits and store paperwork to maximize profitability and protect assets.

Responsibilities include leading customer service, scheduling, stocking, inventory control, planograms, and cash control.

Qualifications

High school diploma or equivalent strongly preferred.
One year of experience in a retail environment and six months supervisory experience preferred.
Effective interpersonal, written and oral communication skills.
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions.
Ability to perform mathematical calculations and cash handling.

Responsibilities

Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
Open and close the store a minimum of two days per week.
Assist Store Manager with scheduling employees, providing adequate training for employees, safety meetings, and policy compliance.
Follow company work processes to manage merchandise, including receiving, stocking, and displays.
Assist in maintaining inventory levels by controlling damages and markdowns.
Assist in planogram implementation and merchandise presentation.
Assist in cash control procedures and deposits; sign for refunds and overrides.
Assist with management of the store in the Store Manager's absence.