Retail Store Ops Lead - Customer Experience

Dollar General Corporation; Conneaut Lake (Crawford County); Presencial; USD 40.000 - 56.000; Jornada completa

Descripción de la vacante

Dollar General Corporation seeks an Assistant Store Manager to uphold a clean, well-organized store with a customer-first focus. Under Store Manager direction, you will help supervise staff, manage merchandise presentation, deposits, and store paperwork, while supporting profitability and loss prevention.

You will also stock, cashier, and perform other duties as needed to ensure excellent customer service and smooth operations.

Responsabilidades

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Descripción del empleo

Dollar General Corporation seeks an Assistant Store Manager to uphold a clean, well-organized store with a customer-first focus. Under Store Manager direction, you will help supervise staff, manage merchandise presentation, deposits, and store paperwork, while supporting profitability and loss prevention.

You will also stock, cashier, and perform other duties as needed to ensure excellent customer service and smooth operations.