Store Operations Lead — Customer Experience

Family Dollar; Dublin (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Dublin, GA is seeking an Assistant Store Manager to support store operations, customer service, and team development.

You will assist with daily store functions, organize merchandise, open and close the store, and help supervise and train store associates while maintaining a safe, friendly environment.

The role emphasizes strong communication, problem solving, and adherence to company policies to ensure a well- stocked, welcoming store.

Qualifications

• High school diploma or equivalent required.
• Store management experience in retail or grocery preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Excellent customer service, organizational and problem-solving skills.

Responsibilities

• Assist with day-to-day store activities and functions.
• Help customers in a positive, approachable manner and address questions.
• Help organize and transfer merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures.
• Process directives and communications related to store activities.
• Maintain storefront fixtures and displays for promotional effectiveness.
• Assist in ordering merchandise, processing damaged goods, and payroll/scheduling records.
• Maintain a well-stocked sales floor and organized stockroom per company standards.
• Protect and secure store assets, including cash.
• Adhere to policies and safety guidelines; ensure staff comply.
• Help Store Manager supervise, train, and develop store associates.

Skills

Customer service

Communication

Team leadership

Retail operations

Physical stamina

Education

High school diploma or equivalent

Tools

POS system

Job description

Family Dollar in Dublin, GA is seeking an Assistant Store Manager to support store operations, customer service, and team development.

You will assist with daily store functions, organize merchandise, open and close the store, and help supervise and train store associates while maintaining a safe, friendly environment.

The role emphasizes strong communication, problem solving, and adherence to company policies to ensure a well- stocked, welcoming store.