Store Operations Lead - Customer Experience

Five Below; Defreestville (NY); On-site; USD 19,000 - 27,000; Full time

Job summary

Five Below in Defreestville, NY is seeking a Store Supervisor to wow customers and lead crew members. You will train staff, oversee daily store operations, open/close procedures, and ensure fast, friendly checkout.

Requirements include a High School diploma or equivalent, at least 1 year of management experience, and strong verbal and written communication. You must be able to multi-task, think creatively, and stay composed under pressure. Flexible schedule and ability to lift up to 25 lbs.

Qualifications

• High school or equivalent required; college preferred.
• Minimum 1 year of management experience in a retail setting.
• Strong verbal and written communication skills.

Responsibilities

• Wows customers through personal contact and fast, friendly checkout.
• Oversees daily store activities and staff performance.
• Trains crew on policies, product knowledge, and procedures.
• Manages opening/closing procedures and cash handling.
• Supports merchandising and store operations to boost sales.

Skills

Verbal communication

Written communication

Multi-tasking

Creative thinking

Stays calm under pressure

Management experience

Education

High School Graduate or equivalent

College experience preferred

Job description

Five Below in Defreestville, NY is seeking a Store Supervisor to wow customers and lead crew members. You will train staff, oversee daily store operations, open/close procedures, and ensure fast, friendly checkout.

Requirements include a High School diploma or equivalent, at least 1 year of management experience, and strong verbal and written communication. You must be able to multi-task, think creatively, and stay composed under pressure. Flexible schedule and ability to lift up to 25 lbs.