Store Operations Lead: Customer Experience

Walgreens Co.; Boise (ID); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Boise, Idaho is seeking a dedicated team member to support store operations and customer service. You will assist with opening and closing the store, manage cash handling tasks, and ensure the floor and stock room are ready for the business day.

You will also help customers, resolve questions, and maintain pricing and displays to meet policy and regulatory standards. The role emphasizes delivering a distinctive customer experience and collaborating with the team to ensure

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store, handles start-ups, cash handling, and ensures the floor and stock room are ready for the business day.
• Completes returns, refunds, cash drops, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and assisting with products and services, resolving issues to ensure a positive experience.
• Maintains store inventory, pricing, and displays in accordance with policy and local regulations.

Skills

Leadership experience

Customer service

Fluent English

Job description

Walgreens Co. in Boise, Idaho is seeking a dedicated team member to support store operations and customer service. You will assist with opening and closing the store, manage cash handling tasks, and ensure the floor and stock room are ready for the business day.

You will also help customers, resolve questions, and maintain pricing and displays to meet policy and regulatory standards. The role emphasizes delivering a distinctive customer experience and collaborating with the team to ensure