Store Operations Lead - Customer & Donor Engagement

Paycom - ATS; Rogers (AR); On-site; USD 38,000 - 48,000; Full time

Job summary

Goodwill is seeking an Assistant Store Manager to oversee daily operations in the manager's absence, ensuring excellent customer service and donor handling. You will supervise staff, process banking, maintain records, and support performance to meet budget while adhering to policies.

Responsibilities include staffing, cash handling, daily reports, and maintaining a safe, organized donation center and sales floor. Travel within Arkansas may be required.

Qualifications

• High school or GED plus 2 years related experience required.
• Excellent communication and leadership abilities.
• Ability to manage store operations and donor interactions.

Responsibilities

• Supervises staff and communicates performance expectations.
• Balances cash receipts and prepares daily bank deposits.
• Maintains accurate daily sales and attendance records.
• Ensures store safety, cleanliness, and loss prevention.
• Processes donations and assists in opening/closing the store.

Skills

Communication skills

Staff supervision

Cash handling

Payroll records

Driver's license

Education

High school diploma or GED

Tools

10-Key

Accounting software

Job description

Goodwill is seeking an Assistant Store Manager to oversee daily operations in the manager's absence, ensuring excellent customer service and donor handling. You will supervise staff, process banking, maintain records, and support performance to meet budget while adhering to policies.

Responsibilities include staffing, cash handling, daily reports, and maintaining a safe, organized donation center and sales floor. Travel within Arkansas may be required.