Store Operations Lead — Assistant Manager

R301US Hibbett Retail, Inc.; Eden (NC); On-site; USD 14,000 - 19,000; Full time

Job summary

Hibbett Retail, Inc. is hiring an Assistant Manager in Eden, NC. You will assist the Store Manager with daily store operations, merchandising, and customer service, while ensuring profitability and policy adherence.

You’ll step in during the Store Manager’s absence and help develop staff performance and store processes. The role requires experience in retail, strong interpersonal skills, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering and scheduling
• Assumes responsibility of the entire store in the absence of the Store Manager
• Assist in overall personnel recruiting, training, and evaluation
• Provide knowledge and guidance to employees and customers in all departments when necessary
• Keep Store Manager informed about inventory movement and customer trends
• Ensure quality customer service is maintained

Skills

Retail experience

Customer service

Interpersonal skills

Team leadership

Fast-paced environment

Initiative

Attention to detail

Team player

Job description

Hibbett Retail, Inc. is hiring an Assistant Manager in Eden, NC. You will assist the Store Manager with daily store operations, merchandising, and customer service, while ensuring profitability and policy adherence.

You’ll step in during the Store Manager’s absence and help develop staff performance and store processes. The role requires experience in retail, strong interpersonal skills, and the ability to manage multiple priorities in a fast-paced environment.