Assistant Manager - Retail Ops & Customer Experience

Hibbett; Jacksonville (NC); On-site; USD 35,818,000 - 37,195,000; Full time

Job summary

Hibbett Retail, Inc. in Jacksonville, NC is seeking an Assistant Manager to support store operations and supervision in the Operations department.

The role emphasizes outstanding customer service and knowledge across departments to promote merchandise and meet store goals. The Assistant Manager will assist in inventory, merchandising, restocking, and administrative duties while upholding company policies and procedures.

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and meet goals and profits.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager in establishing action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the Store Manager's absence.
• Assist with overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.

Skills

Interpersonal communication

Team leadership

Customer service

Retail environment adaptability

Job description

Hibbett Retail, Inc. in Jacksonville, NC is seeking an Assistant Manager to support store operations and supervision in the Operations department.

The role emphasizes outstanding customer service and knowledge across departments to promote merchandise and meet store goals. The Assistant Manager will assist in inventory, merchandising, restocking, and administrative duties while upholding company policies and procedures.