Store Operations Lead — People, Performance & Merch

Ross Stores; Santa Barbara (CA); On-site; USD 29,000 - 45,000; Full time

Job summary

Ross Stores in the United States seeks an experienced Assistant Store Manager to lead daily operations and drive excellent customer service. You will supervise Associates, help manage payroll, and ensure store policies and safety standards are followed.

The role requires at least two years in a retail supervisory position, with the ability to work evenings and weekends and fluency in English. This position offers growth within a Fortune 500 retailer and potential career development.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Ability to supervise, motivate and communicate positively to staff.
• Fluency in English.
• Ability to work evenings and weekends.
• Basic mathematical calculations commonly used in retail environments.

Responsibilities

• Lead all Store operations in the absence of the Store Manager, ensuring standards are met.
• Assist in analyzing store reports to evaluate controllable expenses and performance.
• Schedule associates to meet business objectives and ensure compliance with regulations.
• Drive customer service programs and merchandise presentation through coaching and supervision.
• Oversee safety, housekeeping, and loss prevention measures across the store.
• Direct supervision of all non-exempt associates.

Skills

Store management

Supervisory skills

Customer service

English fluency

Job description

Ross Stores in the United States seeks an experienced Assistant Store Manager to lead daily operations and drive excellent customer service. You will supervise Associates, help manage payroll, and ensure store policies and safety standards are followed.

The role requires at least two years in a retail supervisory position, with the ability to work evenings and weekends and fluency in English. This position offers growth within a Fortune 500 retailer and potential career development.