Store Operations Lead

Goodwill Industries of Central Florida; Florida; On-site; USD 55,000 - 75,000; Full time

Job summary

Goodwill Industries of Central Florida is seeking a Store Manager in Eustis, FL to lead daily store operations, oversee inventory, merchandising, and safety programs while driving revenue within budgeted expenses.

You will supervise staff, schedule shifts, train associates, uphold customer service standards, and ensure compliance with organizational policies and loss prevention procedures. Strong leadership and communication skills are essential to success in this role.

Qualifications

• High School education or equivalent required.
• At least 3 years in retail and 2 years in management preferred.
• Familiarity with POS systems and inventory control.
• Knowledge of CPSC and public protection procedures.
• Ability to supervise, train and mentor staff.
• Strong communication and customer service skills.

Responsibilities

• Generate revenue and control store expenses, including payroll.
• Open/close store and manage daily operations.
• Supervise inventory receipt, stock rotations, and markdowns.
• Promote merchandise and create in-store displays.
• Ensure safety, security, and cleanliness of store facilities.
• Coordinate scheduling and staff coverage; handle disciplinary actions.

Skills

Core Principles

Independent work

CPSC knowledge

POS system

Emergency response

Interview skills

Inventory & records

Supervision & mentoring

Education

High School or equivalent

Tools

POS system

MS Word

Excel

Outlook

Job description

Goodwill Industries of Central Florida is seeking a Store Manager in Eustis, FL to lead daily store operations, oversee inventory, merchandising, and safety programs while driving revenue within budgeted expenses.

You will supervise staff, schedule shifts, train associates, uphold customer service standards, and ensure compliance with organizational policies and loss prevention procedures. Strong leadership and communication skills are essential to success in this role.