Store Operations & Customer Service Lead

Dollar General Corporation; Wooster (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, customer-first store, supervise staff, and support merchandise presentation and deposits. This role emphasizes cash handling, inventory control, and adherence to security practices.

Qualifications include a high school diploma or equivalent (preferred) and retail supervisory exposure. The position involves opening/closing shifts, training, and assisting in store management in the manager's absence.

Qualifications

• Strong customer service leadership and communication skills.
• Retail experience with supervisory exposure preferred.
• Ability to perform cash handling and make deposits.
• Ability to read and interpret safety rules and procedures.
• High school diploma or equivalent preferred.

Responsibilities

• Provide superior customer service leadership; operate cashier and scanner to itemize purchases.
• Open and close the store at least two days per week.
• Assist Store Manager with scheduling and training of employees.
• Follow processes to manage merchandise, including receiving, stocking, and displays.
• Assist in maintaining inventory accuracy and planograms.
• Assist in cash control, deposits, and refunds.
• Assist with store management in Store Manager's absence.

Skills

Customer service leadership

Communication

Organization

Reading safety rules

Cash handling

Cashier math

Problem solving

Team supervision

Education

High school diploma or equivalent

Tools

Cash register

Scanner

Planograms

Deposit handling

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, customer-first store, supervise staff, and support merchandise presentation and deposits. This role emphasizes cash handling, inventory control, and adherence to security practices.

Qualifications include a high school diploma or equivalent (preferred) and retail supervisory exposure. The position involves opening/closing shifts, training, and assisting in store management in the manager's absence.