Store Operations & Customer Service Associate II

Dollar Tree Stores INC; Huber Heights (OH); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You will be cross-trained to support the cash register and front-end duties as needed, ensuring a clean, welcoming environment for shoppers.

The role emphasizes outstanding customer service, reliable teamwork, and adherence to safety and integrity standards. Part-time scheduling is available at the Huber Heights location.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent movement and standing.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Managing sales transactions while working assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned*.

Skills

Customer service

Communication

Retail experience

Physical stamina

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You will be cross-trained to support the cash register and front-end duties as needed, ensuring a clean, welcoming environment for shoppers.

The role emphasizes outstanding customer service, reliable teamwork, and adherence to safety and integrity standards. Part-time scheduling is available at the Huber Heights location.