Customer Service & Store Operations Associate II

Dollar Tree Stores INC; Conneaut (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is hiring a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. The role is cross-trained for front-end duties and cash register support.

The position emphasizes safety, integrity, and teamwork while delivering friendly customer experiences. Part-time hours and opportunities for growth are highlighted in the job description.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner according to productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including bathrooms, floors, and trash, keeping areas neat.
• Maintaining a positive, safe, and respectful environment with customers and staff.
• Managing sales transactions while operating the assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Instruction following

Physical strength

Communication

Organizational skills

Problem solving

Integrity

Math skills

Education

High school diploma

Job description

Dollar Tree Stores INC is hiring a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. The role is cross-trained for front-end duties and cash register support.

The position emphasizes safety, integrity, and teamwork while delivering friendly customer experiences. Part-time hours and opportunities for growth are highlighted in the job description.