Customer Service Associate II: Retail Support & Cashier

Dollar Tree Stores INC; Kentucky; On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate II to help with daily store operations, from merchandising to front-end support. You will maintain a clean, welcoming environment and be cross-trained to assist at the cash register.

The role requires handling transactions, guarding cash, and contributing to a positive, safe shopping experience for customers and colleagues. Part-time hours are available at our Columbiana, Ohio store.

Qualifications

• High school diploma or equivalent preferred.
• Retail, hotel, restaurant, grocery, or drug store customer service experience highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned

Skills

Customer service

Communication

Organization

Problem solving

Integrity

Cash handling

Basic math

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate II to help with daily store operations, from merchandising to front-end support. You will maintain a clean, welcoming environment and be cross-trained to assist at the cash register.

The role requires handling transactions, guarding cash, and contributing to a positive, safe shopping experience for customers and colleagues. Part-time hours are available at our Columbiana, Ohio store.